Privacy Policy

Last Updated: June 2026

Welcome to PixelVaultBD.Shop ("PixelVaultBD", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services.

By using PixelVaultBD.Shop, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when creating an account, purchasing products, contacting support, or using our services.

• Full Name
• Email Address
• Phone Number
• Google Account Information (when using Google Login)
• Google Profile Picture
• Support Requests and Communications
• Product Reviews and Ratings

2. Account Registration

Users may create an account using Email & Password or Google Sign-In.

When using Google Sign-In, we may receive certain information associated with your Google account, including your name, email address, and profile picture, as permitted by Google and your account settings.

3. Digital Products and Services

PixelVaultBD.Shop provides digital products and downloadable resources including WordPress Themes, WordPress Plugins, Elementor Templates, Laravel Scripts, PHP Scripts, Graphics & Design Assets, PDF Files, Digital Resources, and other downloadable digital products.

4. Payment Processing

Payments are processed through UddoktaPay and approved manual payment methods.

We do not store sensitive payment credentials such as card numbers, PINs, banking passwords, or similar financial information.

5. How We Use Your Information

• Create and manage user accounts
• Process orders and transactions
• Deliver purchased digital products
• Verify payments
• Provide customer support
• Respond to support tickets
• Send order confirmations
• Send password reset emails
• Send account notifications
• Improve website security
• Prevent fraud and abuse
• Comply with legal obligations

6. Download Tracking and Security

To protect digital products and prevent unauthorized distribution, we maintain records relating to product downloads and account activity. These records may include purchased products, download activity, timestamps, and security logs.

7. Reviews, Ratings, and User Content

Users may submit reviews, ratings, and support requests through the website. Information voluntarily submitted may be visible to other users.

8. Cookies

PixelVaultBD.Shop uses cookies to maintain login sessions, remember user preferences, manage shopping cart functionality, improve security, and provide essential website functionality.

9. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only with service providers necessary to operate our services, such as payment processors, authentication providers, hosting providers, and email providers.

10. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure.

11. Data Retention

We retain information only as long as necessary to provide services, process transactions, resolve disputes, prevent fraud, and comply with legal obligations.

12. Account Deletion Requests

Users may request account deletion by contacting support at support@pixelvaultbd.shop.

13. Children's Privacy

PixelVaultBD.Shop is not intended for children under 13 years of age, and we do not knowingly collect information from children under 13.

14. Third-Party Services

Our website may integrate with third-party services including Google Sign-In, payment processors, hosting providers, and infrastructure providers.

15. Future Analytics and Tracking Tools

Currently, PixelVaultBD.Shop does not actively use analytics or marketing tracking tools. This policy may be updated if such tools are introduced in the future.

16. Bangladesh Operations

PixelVaultBD.Shop operates from Bangladesh and currently serves customers located in Bangladesh.

17. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes become effective when published on this page.

18. Contact Information

PixelVaultBD
Website: PixelVaultBD.Shop
Email: support@pixelvaultbd.shop